Cash on Delivery (COD) Policy – Space Time Watch
At Space Time Watch, we strive to make your shopping experience as smooth, safe, and convenient as possible. To serve you better, we offer a Cash on Delivery (COD) payment option for select locations across India. This allows you to shop confidently and pay only when your product arrives at your doorstep.
Before selecting COD as your payment method, please take a moment to review the following policy guidelines:
🔸 Additional COD Fee
An additional charge of ₹100 is applicable for every order placed with the COD payment method. This fee is added to your final invoice amount and helps us cover the handling and logistics involved in collecting cash payments.
🔸 Mandatory Order Verification
To maintain a high level of service and prevent misuse of the COD facility, we perform a mandatory verification for all COD orders. Our team may reach out to you via phone or email to confirm your order details before dispatch. Orders that remain unverified may be cancelled automatically.
🔸 Cash Payment Only
The COD option allows payment strictly in cash only at the time of delivery. We request customers to prepare the exact invoice amount beforehand, as our delivery partners may not always be able to provide change or accept card/digital payments.
🔸 Non-Refundable COD Fee
Please note that the ₹100 COD charge is non-refundable, even if the order is returned, rejected, or cancelled after dispatch. This fee is used to cover logistics and payment collection efforts.
🔸 Availability and Restrictions
COD is available for most pin codes across India, but there may be certain remote or restricted zones where this facility is unavailable. If COD is not offered for your address, you’ll be prompted to choose a prepaid payment option at checkout.
🛡️ Our Commitment to Hassle-Free Delivery
We are committed to ensuring timely and reliable delivery of your selected watches. By cooperating with our COD policy, you help us provide a secure and trusted service for both our customers and delivery partners.
If you have any questions regarding our Cash on Delivery option or face any issues during the ordering process, please don’t hesitate to contact our customer support team. We’re always here to assist you.
Thank you for shopping with Space Time Watch – where elegance meets time.